Shipping Terms

Shipping Terms

1. We ship on Incoterms: DDU-Delivery Duty Unpaid which means the prices on our website are not including any taxes. Please contact us for assistance in customs clearance.
2. We ship within 3 days when we receive payment. We need 1-2 days to process the order.
3. Customers from EU countries require tax number.
4. Our shipping service is mainly for those countries:
5. North America: USA, Canada, Mexico
6. Asia: Indonesia, Japan, Singapore, South Korea, Thailand, Philippines
7. Oceania: Australia, New Zealand
8. European Countries: France, Germany, Spain, United Kingdom, Belgium, Italy, Netherlands, Ireland, Portugal, Austria, Denmark, Finland, Greece, Luxembourg, Norway, Sweden, Switzerland, South Africa (8 of 9 provinces), Hungary, Lithuania, Poland, Slovakia, Bulgaria, Croatia, Cyprus, Estonia, Latvia, Malta, Romania, Slovenia
9. Middle East: Bahrain, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, United Arab Emirates, Turkey
10. If your shipping address is in other countries, please feel free to contact us by email address: raxtify@gmail.com